Unilever Is Hiring | Work From Home Job | Customer Service Officer

Unilever is a global company that manufactures and sells a wide range of consumer goods, including food, beverages, and personal care products. Unilever is hiring a Customer Service Officer to join their team and help them provide excellent customer service to their customers. This is a remote work-from-home position, so you can work from anywhere in the world.

Job Responsibilities

• Achieve sales targets through personal selling (visiting market) and driving the distribution system.

• Managing the distributor system in terms of both front-end and back-end infrastructure.

• Systematically analyse, extract and use MIS reports to identify possible gaps and opportunities to improve execution and performance in your respective geography.

• Negotiate with distributors and develop his people on managing customers to obtain more business.

• Cultivate and leverage relationships with trade to strengthen our market position. Further, use the same the generate and provide market feedback and reports to the branch office.

• Analyse how to improve the competitive position in the market through improved customer service.

• Monitor systematically the performance of the distributor and distributor’s sales team and take corrective action (infrastructure gaps).

Key Skills & Requirement:

• Required a Minimum Fulltime Graduation

• Minimum 2 years of Experience in Channel Sales.

• Excellent in ROI Calculations & RS Distribution Management

• Should be well-versed with RS appointment & Sales Planning

• Conducting promotional activities & execution

• Knowledge of MS-Office particularly Excel

• Decent Communication in English and Local language is desired